Bill has a Social Work degree from Sydney University, a Graduate Diploma in Public Administration, a Certificate and Diploma in Theology, a Master's qualification in Social Policy and in 2009 completed doctoral studies through CSU in Social Work on the topic "Consilience in Social Work".
Bill worked for twenty years within the NSW Department of Corrective Services where he was principally involved in community based corrections as a Probation and Parole Officer, Office Manager, Regional Operations Manager and Acting Regional Director. He was selected for the Department's Senior Executive Development Program. He subsequently joined Charles Sturt University in 1993 where he pursued interests in corrections, rural community development, indigenous issues, the rural church, and has been selected by the International Council of Canadian Studies for an International exchange.
In 2001 he was invited to become the Director of Child and Family Services (Western NSW) where he was responsible for 72% of the state, 160 staff and an operating budget of $14 million.
He returned to the University in 2002 and continued to operate in a joint appointment between the University and a government department until 2004 before returning to the University full-time. In 2004 he was a member of a three person National Government Review team. He has taught in a wide range of subjects in Social Work and Corrections including Theory and Practice subjects, Practicum subjects and specialist subjects.