Arzoo Hira

Proposed Title

Adapting to artificial intelligence: The evolution of librarians’ professional identity and work practices in public, academic and school contexts.

Supervisors

Principal Supervisor: Professor Tina Du
Co-Supervisor: Edward Luca

Research

This research project investigates how artificial intelligence (AI) is reshaping librarians’ professional identity and work practices across public, academic, and school libraries. As AI technologies such as automated cataloguing, chatbots, predictive analytics, and discovery systems become embedded in library services, their impact extends beyond operational efficiency to influence professional roles, expertise, and ethical responsibilities.

The study aims to understand how librarians experience and interpret AI-driven change, focusing on three key areas: transformations in core work practices, perceptions of professional identity and values, and strategies for adapting to emerging skill requirements. Using a qualitative, interpretivist approach, the research will conduct semi-structured interviews with librarians across Australia to capture lived experiences and sector-specific differences.

By examining AI adoption through a professional identity lens, the study addresses gaps in existing literature that largely emphasises technological implementation rather than human and ethical dimensions. The findings are expected to contribute to theory on professional identity transformation and socio-technical change while informing workforce development, AI literacy training, policy design, and LIS curriculum renewal. Ultimately, the research seeks to support a resilient, human-centred librarianship capable of navigating the opportunities and challenges of an AI-augmented information environment.

Why I chose Charles Sturt

I came to be doing my PhD at Charles Sturt University after developing a strong interest in research during my previous studies. I was particularly drawn to CSU because of its supportive research environment, experienced supervisors, and strong focus on practical and community-oriented research. After exploring potential supervisors and discussing my research interests, I found that CSU was a great fit for my academic goals. The opportunity to work closely with knowledgeable academics and contribute to meaningful research motivated me to begin my PhD journey here.

Engagement and Memberships

Ischools Asia-pacific future information leaders network